Privacy policy

PRIVACY POLICY
Last updated: September 2026

KiahMilla ("we," "us," "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over it when you visit or shop at kiahmilla.com.

WHO WE ARE
KiahMilla is operated from 3158 Bells Line of Road, Bilpin NSW 2758, Australia (ABN 44 850 956 992). You can reach us at info@kiahmilla.com or by phone on 0474 942 401 with any privacy questions or requests.

INFORMATION WE COLLECT
When you visit our store, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view, products you look at, and how you interact with the store.

When you make a purchase or attempt to make a purchase, we collect information you provide such as your name, billing and shipping address, email address, and phone number ("Order Information").

HOW WE USE YOUR INFORMATION
We use your Order Information to:

• Fulfil orders placed through our store (including processing payment, arranging shipping, and providing invoices and order confirmations)
• Communicate with you about your order
• Screen orders for potential fraud or risk
• Provide you with information or advertising about our products in line with your preferences

SHARING YOUR INFORMATION
We share your information with trusted third parties who help us operate our business, including our payment processor, shipping and fulfilment partners, and website and analytics providers. Some of these partners may be located outside your country, as KiahMilla works with a network of manufacturing and fulfilment partners to bring you our range. We do not sell your personal information.

YOUR RIGHTS BY REGION

Australia: We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you have an unresolved concern.

United States: If you are a California resident, you have rights under the CCPA/CPRA, including the right to know what personal information we hold about you and to request its deletion.

United Kingdom: If you are located in the UK, you have rights under the UK GDPR, including the right to access, correct, or delete your personal data. You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Canada: We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

New Zealand: We handle personal information in accordance with the Privacy Act 2020.

Wherever you are located, you may contact us at any time to ask what personal information we hold about you, to correct it, or to request it be deleted, subject to any legal requirement that we retain it (for example, for tax or accounting purposes).

DATA RETENTION
When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete it.

COOKIES
We use cookies to operate and improve our store, remember your preferences, and understand how our store is used. You can manage or disable cookies through your browser settings.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated date.

CONTACT US
Email: info@kiahmilla.com
Phone: 0474 942 401
Address: KiahMilla, 3158 Bells Line of Road, Bilpin NSW 2758, Australia
ABN: 44 850 956 992
Hours: Monday–Saturday, 9am–6pm AEST