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Things people ask
We recommend removing your jewelry before showering, swimming, or washing hands. Exposure to water, perfumes, and chemicals may affect the finish over time.
Our jewelry is made using high-quality materials such as sterling silver, gold-plated alloys, zirconia, and moissanite depending on the design. Full material details are listed on each product page.
With proper care, your jewelry will maintain its shine for a long time. Avoid moisture, sweat, perfumes, and harsh chemicals to help preserve its finish.
Yes, selected pieces can be customized, including name necklaces, engravings, and photo jewelry. These items are made to order and require additional processing time.
Yes, we accept returns within 30 days of delivery for eligible items in unused condition. Personalized or custom-made jewelry cannot be returned unless faulty.
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos. We will arrange a replacement or refund.
Every KiahMilla piece has a 30-day warranty from delivery against manufacturing defects. See our Refund & Returns Policy for full terms.