Privacy Policy
This Privacy Policy describes how kiahmilla.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.
Device Information
Examples of Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
Purpose of collection:
To load the Site accurately and perform analytics to improve performance and user experience.
Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with our e-commerce platform provider, Shopify.
Order Information
Examples of Personal Information collected:
Name, billing address, shipping address, payment information (including credit card details, PayPal, Google Pay), email address, and phone number.
Purpose of collection:
To fulfill orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with customers, screen for fraud, and provide marketing communications when consented.
Source of collection:
Collected directly from you.
Disclosure for a business purpose:
Shared with Shopify and relevant payment and shipping providers.
Customer Support Information
Purpose of collection:
To provide customer service and support.
Source of collection:
Collected directly from you.
SMS Marketing & Notifications
We respect your privacy regarding SMS marketing. If you opt in, we may send text notifications related to your order (including abandoned cart reminders), marketing offers, and review requests.
Consent and opt-in data for SMS communications are not shared with third parties, except messaging partners required to operate our SMS program.
Our website uses cookies to track cart activity, including abandoned checkouts, to trigger reminder messages when applicable.
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share Personal Information with service providers to operate our business and fulfill contracts with you. This includes:
We may also share Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We use Personal Information to provide targeted advertisements and marketing communications.
Examples include:
You can opt out of targeted advertising via:
Using Personal Information
We use your Personal Information to:
Lawful Basis (GDPR)
If you are a resident of the EEA, we process your Personal Information under the following lawful bases:
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Your consent
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Performance of a contract
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Legal compliance
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Protection of vital interests
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Public interest
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Legitimate business interests that do not override your rights
Retention
We retain Personal Information for record-keeping unless you request deletion. You may request erasure as outlined below.
Automatic Decision-Making
Shopify uses limited automated decision-making for fraud prevention, such as temporary IP or card denylisting. These processes do not have legal or significant effects on users.
Your Rights
GDPR (EEA Residents)
You have the right to access, correct, update, erase, or port your Personal Information. To exercise these rights, contact us using the details below.
Your information may be processed in Ireland and transferred to Canada and the United States.
Shopify GDPR info: https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA (California Residents)
You have the right to know, access, correct, or delete your Personal Information. You may also designate an authorized agent to submit requests on your behalf.
Cookies
We use cookies to operate and improve the Site. These include functional, performance, analytics, advertising, and social media cookies.
You can manage cookies through your browser settings. Blocking cookies may affect site functionality.
Learn more at: www.allaboutcookies.org
Do Not Track
We do not alter data practices in response to “Do Not Track” browser signals.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Contact Us
For questions, concerns, or privacy-related requests, please contact us at:
📧 info@kiahmilla.com
Mailing Address:
Randwick Barracks
Apartment / Suite 3158
Kingsford
New South Wales 2032
Australia
Last updated: September 2021
If you are not satisfied with our response, you may lodge a complaint with your local data protection authority or visit:
https://ico.org.uk/make-a-complaint/
Text Marketing Terms & Conditions
By opting into Kiahmilla’s SMS marketing, you agree to receive order notifications and marketing messages. Consent is not required for purchase.
We use SMSBump Inc. (Sofia, Bulgaria, EU) to deliver SMS communications. Your phone number and order information may be shared solely for message delivery.
To unsubscribe, reply STOP to any message. Message and data rates may apply.
For assistance, reply HELP or contact us at info@kiahmilla.com.
